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28 lines
1.9 KiB
28 lines
1.9 KiB
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id: elterninformation |
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title: Parent Information |
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sidebar_label: Parent Information |
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--- |
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# Dear Parents, |
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Does your underage child want to purchase a product from DeinServerHost, or have they already made a purchase, and now you are concerned about contracts, additional costs, or even payment reminders from our company? |
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All our services operate on a **PrePaid** basis, so we want to reassure you that there are **no hidden commitments**. With this PrePaid system, your child only enters into agreements with DeinServerHost that **have no contract duration** and **do not renew automatically**. To make a purchase on our website, your child must have sufficient **account credit**, which you can top up together. The following payment methods are available: **PaySafeCard, PayPal, Klarna, Direct Debit, Skrill, Mastercard, and CoinGate**. |
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Invoices are generated automatically by our system and, if there is enough credit available, they are paid **without any additional action required**. |
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If the service is no longer needed, you can **simply ignore the invoices**, and we will automatically delete the product on the due date. **Neither you nor your child will incur any further costs**. |
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We assure you that **no unjustified charges** will arise when purchasing one of our products. Additionally, we do **not** send **payment reminders** or any other letters demanding payment for a service. |
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If your child's credit has been accidentally applied to an invoice, it can be corrected at any time by simply **submitting a support ticket** to me or any other member of our team. |
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If you have any further concerns, feel free to contact me anytime via **email, ticket support, or live chat**. |
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Should any issues arise despite our best efforts, we will always work towards a **fair solution** for you and your child. Please don’t hesitate to **reach out through one of the contact options above**. |
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Best regards, |
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**Christian** |
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DeinServerHost
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