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| id | title | sidebar_label |
|---|---|---|
| elterninformation | Parent Information | Parent Information |
Dear Parents,
Does your underage child want to purchase a product from DeinServerHost, or have they already made a purchase, and now you are concerned about contracts, additional costs, or even payment reminders from our company?
All our services operate on a PrePaid basis, so we want to reassure you that there are no hidden commitments. With this PrePaid system, your child only enters into agreements with DeinServerHost that have no contract duration and do not renew automatically. To make a purchase on our website, your child must have sufficient account credit, which you can top up together. The following payment methods are available: PaySafeCard, PayPal, Klarna, Direct Debit, Skrill, Mastercard, and CoinGate.
Invoices are generated automatically by our system and, if there is enough credit available, they are paid without any additional action required.
If the service is no longer needed, you can simply ignore the invoices, and we will automatically delete the product on the due date. Neither you nor your child will incur any further costs.
We assure you that no unjustified charges will arise when purchasing one of our products. Additionally, we do not send payment reminders or any other letters demanding payment for a service.
If your child's credit has been accidentally applied to an invoice, it can be corrected at any time by simply submitting a support ticket to me or any other member of our team.
If you have any further concerns, feel free to contact me anytime via email, ticket support, or live chat.
Should any issues arise despite our best efforts, we will always work towards a fair solution for you and your child. Please don’t hesitate to reach out through one of the contact options above.
Best regards,
Christian
DeinServerHost