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38 lines
2.3 KiB
38 lines
2.3 KiB
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id: prepaid |
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title: Our PrePaid System |
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sidebar_label: PrePaid System |
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--- |
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We are fully committed to a **PrePaid system**. That’s a promise. |
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Contracts can be annoying and often come with long notice periods. Not with us! Every product you rent from us is not tied to a contract and can be conveniently canceled at the end of the month. |
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### ℹ What is PrePaid exactly? |
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PrePaid means that you pay for your desired product **in advance**. You are not bound by minimum contract periods or fluctuating renewal fees. You rent your product for **one month** and pay for that month at the time of booking. |
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It works similarly to a SIM card: You top up your balance and choose a plan – in this case, a **Minecraft server** or a **domain** of your choice. |
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As long as your **account has sufficient credit**, your services will be automatically renewed. |
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If you do not have enough credit to renew your product, it will be **automatically canceled** and removed. |
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### ⁉ How is billing handled? |
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Each of our products is billed **on a monthly basis**, with the exception of **domains**, which are billed **annually**. |
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For more information on our domain offerings, visit our [website](https://deinserverhost.de/store/cart.php?a=add&domain=register) or check out the **Domains** section in our [Wiki](https://deinserverhost.de/wiki/domains). |
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Many of our products also offer the option to **change the billing cycle**. |
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For example, you can book a product for **six months** in advance. |
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You can choose from **monthly** up to **yearly** payments. |
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But don’t worry: **The PrePaid system remains in place**, meaning you will **never** be locked into a contract. |
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**Pro tip:** By booking for a **longer period**, you can **save money**! |
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### 😶 How do I cancel my products? |
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If you no longer need your service, you **don’t have to do anything**. |
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We will **not** renew your product if you no longer want it. |
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You **won’t receive** payment requests or reminders. |
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Our system will still send you an **invoice via email**, but if you no longer wish to use the service, simply **ignore it**. |
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Your product will be **automatically deleted** at the end of the paid period **if no credit is available**. |
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If you still have **remaining credit**, the service will be automatically **renewed** unless **you cancel it manually** in the customer portal. |
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