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106 lines
6.1 KiB
106 lines
6.1 KiB
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id: reseller-informationen |
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title: Reseller Information! |
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sidebar_label: Reseller Information |
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--- |
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# Reseller Information |
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## Introduction - How to Become a Reseller at DeinServerHost? |
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Before becoming a reseller, you should first ask yourself what exactly you want to do. If you truly want to start a hosting business, you should already have some basic knowledge about the industry. While we support our resellers as much as possible, a solid foundation is crucial. |
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Once you have a basic understanding and a clear plan in mind, you can take the next step. |
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It's not just about having the right software to create virtual servers or manage invoices—there's much more to consider. For example, registering a business is necessary to legally issue invoices and generate revenue. Since this is a complex topic, we won’t go into details here, but we'll assume that these steps have already been completed. |
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Now, we come into play. By submitting a reseller request, we initiate further discussions. |
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There are different types of reselling, and we offer the following products for resale: |
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- KVM vServers (with a dedicated host system provided by us) |
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- Windows/Storage vServers¹ |
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- Dedicated Servers¹ |
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- Game Servers² |
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At the beginning, it’s best to start with just one category so that you can learn the ins and outs at a manageable pace. Once you are comfortable, you can expand your offerings to include additional services. |
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## First Steps - Getting in Touch |
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If you decide to become a reseller, you can create a [free account](https://deinserverhost.de/register.php) and contact us via [support ticket](https://deinserverhost.de/store/submitticket.php). |
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However, please include the following information in your request: |
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- Do you have prior experience in hosting and reselling? |
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- What exactly do you plan to offer? |
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- Have you already chosen a software solution? |
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- Have you registered a business, or do you already own one? |
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- What payment method do you prefer? |
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- Do you need rack space in a data center for your own servers? |
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- If using our host systems, what billing cycle do you prefer? (Monthly, Quarterly, Semi-Annually, Annually) |
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During the initial discussions, we will also cover topics such as owning your own IP networks (with or without WHOIS entries). |
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Additionally, we offer **Managed Servers³**, where we take care of setup, maintenance, and monitoring. This is especially beneficial for beginners who lack experience in server management. |
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Once all questions are resolved, we will place your orders, and there may be a waiting period. |
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As soon as your host system is set up, we will contact you again. |
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## Your First Host System - Setup & Management |
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Once we inform you that your host system is ready, you can start setting up your business. In most cases, we have already pre-configured the system for you. However, there are still a few questions to address—let’s assume you’re starting with a KVM host system: |
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- Which software should you use to allow customers to manage their servers? |
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- How should invoices be created, and how will customers pay? |
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- Do you want to automate these processes? |
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We recommend using **WHMCS**, a powerful billing and automation tool for managing servers, invoices, and customers. |
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One of WHMCS's biggest advantages is its modular design, allowing you to extend its functionality with add-ons. |
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We suggest hosting WHMCS on a dedicated server or at least a vServer. |
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For beginners, a vServer is sufficient, but as your business grows, you might need to scale up. |
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We can assist you with installing WHMCS, but it's beneficial to do it yourself to gain hands-on experience. |
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Once WHMCS is installed, you can start configuring products. The platform includes several pre-installed modules, including integration for Plesk. |
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| Services Menu | Order List | |
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|-------------------------|-------------------------| |
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After setting up your first product, defining prices, and creating configuration options, the product becomes available. |
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WHMCS includes a built-in **shop** and **client area**, so all non-hidden products will be publicly listed and available for purchase. |
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Customers must register before placing an order. |
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Once you receive your first order, you need to process it. |
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Log in to your WHMCS admin panel, go to **Orders** → **Pending Orders**, and you should see the new order. |
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| Orders Menu | Order List | |
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|-------------------------|-------------------------| |
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When you open the order, you will see more details and possible actions related to modules, such as domain registrations. |
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These actions can be executed automatically when accepting the order, but they can also be disabled if manual processing is preferred. |
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Once the order is **accepted**, or you have manually set up the product, the customer can start using it. |
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WHMCS will automatically generate renewal invoices and send them to customers based on your configuration. |
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There are many customization options available, so it’s important to familiarize yourself with WHMCS settings. |
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In addition to billing and automation, WHMCS also includes features like: |
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- **Support Ticket System** (Customers can create support requests) |
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- **Announcements & Marketing Emails** |
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- **Network Issues Tracking** |
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- **Discount Codes & Affiliate Programs** |
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- **Customization Options** (Themes & Templates) |
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WHMCS can be extended with additional **modules, add-ons, and themes**, allowing you to customize the customer and admin interface. |
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Even beginners with basic **HTML knowledge** can make simple modifications. |
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## Additional Notes |
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> ¹) **Dedicated and Windows/Storage Servers** have their own reseller module. |
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> ²) **Game Server reselling** requires a minimum of **two servers**—one for the web interface and one for hosting game servers. |
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> ³) **Managed service** is available per server and incurs additional costs.
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